What is Teralo

Learn what Teralo does and where you fit in.

How Teralo is organised. Apex Builders, the host organisation, hosts three projects: Riverside Commercial Tower, Harbour View Apartments and Greenfield Medical Centre. Under each project are the organisations on it, Apex as host and guests such as Southern Steel and Pacific Electrical, each holding its users as green avatars and its workers as yellow ones. A fading branch under each project shows there can be more guests.
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Teralo is project management software for construction. A project in Teralo holds a job's records, such as drawings, mail, inspections, permits, contracts and progress claims, along with the people from every company working on the job.

Hosts and guests

Every project has a host and guests. The host is the organisation that created the project, and it configures the project's tools, permissions and approvals. Guests are the other organisations working on the project, such as subcontractors, consultants and suppliers. In most tools, a guest sees only its own company's records. Learn more about hosts and guests.

Organisations and projects

Your organisation is your company's account in Teralo. You belong to it as a member, and you're added to each project separately. Some tools, such as Directory and Permits, exist both in your organisation and on each project. Learn more about organisations and projects and organisation level and project level.

Members and workers

The people on a project are members and workers. A member is a person in an organisation, with a Teralo account. Someone at the host adds each member to the project, from any organisation. Learn more about inviting people to a project.

A worker is a person cleared to work on site by an induction. A worker inducts on the project's public portal, with no Teralo account, and chooses their employer: the host, a guest organisation on the project or a company on the host's employers list. Learn more about inductions.

Permission templates

What you can do on a project is set by your permission template: a named set of permissions, such as Site Team, Subcontractor Manager or View Only. Your template, your organisation's part in the project and the host's plan decide which tools appear in your sidebar. Learn more about how permissions work.

Workflows and approvals

A record that needs someone's agreement goes through a workflow: a set of steps such as reviews, approvals and notifications. A permit is submitted, reviewed and approved. A progress claim is submitted and assessed. Approvals work the same way in every tool. Learn more about how approvals work.

Where Teralo runs

Teralo runs in a browser at app.teralo.co, in a desktop app for Windows, macOS and Linux, and in a mobile app for iOS and Android. You use the same account in each. Learn more about the desktop app and the mobile app.

Where to start if you are new