Plans and entitlements

An organisation's plan decides whether it can host projects. Its entitlement records any tools its agreement leaves out. Most organisations have no restrictions on their entitlement.

Every organisation is a guest or a host. A new organisation is a guest unless it is created with a code from an Order Form.

• Guest: free. A guest organisation joins projects that other organisations host, with no limit on projects or people. It can't create projects, and its organisation level has no Reports, Cashflow, Inductions or Tools.
• Host: creates and runs projects, and invites other organisations onto them. Hosting is set up under an Order Form.

Learn more about hosts and guests.

A host organisation is on one of these plans:

• Enterprise Subscription: hosts every project the organisation runs, for a fee invoiced monthly, quarterly or annually, or in dated instalments over a fixed term.
• Project Licence: a set number of projects, paid for once. Each licence covers one project for the service period on the Order Form, shown on Billing as its Service until date. A licence is used when its project is created, and is not returned if the project is deleted.
• Complimentary access: hosting that Teralo provides at no charge.

To get a price for hosting, request pricing.

A guest organisation becomes a host with the code from its signed Order Form, entered on Billing or when the organisation is created. There is no card to enter. Before you confirm, Teralo shows what the code covers, and any tools it leaves out.

You can't change or end an Enterprise Subscription or Project Licence from Billing. Talk to your contact at Teralo. Learn more about billing.

Each organisation can store up to 200 GB on each project. On a project, each organisation's uploads count towards its own 200 GB. The organisation's Drive counts as one more project.

In Drive, every file counts, including each earlier file replaced with Supersede Document. The older versions Drive keeps when you save a document again (History) don't count, and neither does the trash. Induction slides and videos and Estimating files don't count towards any limit.

An upload that would go over the limit is refused, with the message "This project has reached its storage limit of 200 GB." or, in Drive, "Your organisation's Drive has reached its storage limit of 200 GB." A save from Microsoft 365 for the web is never refused, but it counts. Storage is never charged.

An organisation can send 2,000 site message broadcasts by text message each calendar month. Other text messages, such as verification codes and registration links, don't count.

Emergency site messages don't count towards the limit, and are sent even when it has been reached. Learn more about site messages.

To raise either limit, contact support.

An Enterprise Subscription or Project Licence can leave out some of Teralo's 32 sellable tools. The Order Form lists what the agreement covers and what it leaves out.

Some tools go together:

• Contracts includes progress claims, variations and payments.
• Procurement includes the public tender portal and electronic signing.
• Inductions includes self-registration on the public portal and the sign-in kiosk.
• Budget, Cashflow and Direct Costs can each be left out on their own.
• AI Chat covers the AI assistant's tools in every module, and the host's AI allowance for guests on its projects.

• It disappears from the sidebar, Tool Settings, search and the report builder's data sources.
• Its pages are refused, and many show Not included in your plan.
• Its permissions are not offered in the permission template editor, and an administrator can't grant them.
• Its records are kept. If the tool is added back, its records and permissions return as they were.

No plan can leave out Directory, Roles & Permissions, Billing, Settings, Tool Settings, User Applications or Projects. Locations comes with Tool Settings, and compliance documents with Settings.

On a project, the host organisation's entitlement applies to everyone. If the host's agreement leaves out Submittals, nobody on that project has Submittals, guests included. Your own organisation's tools and projects are not affected.

The plan is on the Billing page, which needs Can view organisation billing information. Entering a code needs Can manage organisation billing and subscriptions. Organisation administrators hold both.

The entitlement has no page of its own. It shows when you enter a code, and as missing tools.