Video in production

Templates, copies and binding

Organisation templates, project copies, binding a template to a tool and locking it.

What you will learn

  • Organisation templates
    Open a tool's Workflows tab in Tools at organisation level, and select Add Workflow to describe a template or start one from scratch.

  • Project copies
    Switch an organisation template Active on a project's Workflows tab, select Create project copy, and add approvers to each block for specific people.

  • Bind a template to a tool
    Bind a template in a contract's Settings, in an incident type's dialog, or on the card at the top of a tool's Workflows tab.

  • Lock an organisation default
    Switch on Locked on the organisation's workflow card and select Save, and each project's card shows Locked by organisation.