Video in production
Templates, copies and binding
Organisation templates, project copies, binding a template to a tool and locking it.
What you will learn
Organisation templates
Open a tool's Workflows tab in Tools at organisation level, and select Add Workflow to describe a template or start one from scratch.Project copies
Switch an organisation template Active on a project's Workflows tab, select Create project copy, and add approvers to each block for specific people.Bind a template to a tool
Bind a template in a contract's Settings, in an incident type's dialog, or on the card at the top of a tool's Workflows tab.Lock an organisation default
Switch on Locked on the organisation's workflow card and select Save, and each project's card shows Locked by organisation.