Video in production
Numbered correspondence, threads, statuses and responses.
What you will learn
What is Mail
Open the Inbox to see each mail's number, type and status, and open one record.Create and send a mail
Choose a mail type from Create Mail, add recipients, complete Additional Information and send it.Reply and follow a thread
Select Reply all, open the Thread column and step through each reply.Set a status and a response
Open Change status to set a status, and set a response with a due date.